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Frequently Asked Questions

Prom

Q - Do I need an appointment?

A - Yes, you will need to book an appointment.

Q - Who should I bring with me when attending an appointment?

A - Our boutique is reasonably sized but not huge! We suggest you only bring one or two people along to your appointment. This is for a few reasons; Sometimes too many opinions do not help! We don’t have enough room to accommodate the full family, especially when we have 4/5 fittings going on at one time. We always suggest to bring one or two of people with you and then at your second fitting you can always bring those that have not yet seen your dress, plus keeping it a surprise is always worth it!

Q - Do you do Payment Plans?

A - Yes! We do a 12 week payment plan in store! A 30% deposit is required to secure the dress and then you have 12 weeks to settle the balance.

Q - Do you keep a dress diary?

A - We keep a log of everything we sell. It is strictly one dress per school / event. We will not even sell your dress in another colour! One dress, One Event, One Colour!

Q - Do you have an alteration service?

A - We have a wonderful seamstress! She is the best of the best! She will help all our customers with any alterations needed. Please note this is a separate charge and NOT included in the dress cost.

Q - Do you do dresses for a fuller figure?

A - Yes! Our dresses are stocked in a wide range of sizes from 0 - 30. Please note not all styles come in all sizes.

Q - Where can I park?

A - Free on street parking is available with a max of two hours. The Pub Carpark opposite (persons pub) has a car park that is £1 per hour.

Q - Do you do matching accessories?

A - We stock Bags and jewellery to match your dress perfectly! We help match them up for you once you have chosen your dress.

Q - Do you Hire?

A - Unfortunately we do not hire dresses.

Q - What price are your dresses please?

A - This all depends on the style you go for! We start from £75 and go right up to £600. This all depends on the designer, detail, shape. For example; A plain fitted dress would start from £75, A beaded fitted dress from £150 and an extreme beaded dress from about £300. It all depends on the dress!

Q - Should I take my make up off?

A - We do appreciate it if you come with minimal make up and NO FAKE TAN! The dresses are very expensive and we would hate for them to get stained with Tan and Make up.

Q - What happens when I arrive at the boutique

A - You will be greeted by a member of our friendly team who will explain all the details about our dresses to you. You will be given the chance to look and select dresses you would like to try. Once you have chosen the styles you would like to try we will assist you in the changing area and suggest any styles you may have missed out that will suit you or are similar to any that you like.

Q - When should I start Prom Shopping?

A - We have girls that start looking in September, and we have sold many styles by the October Half term. You can never be too early, we only do one dress style per school so if you know what style you would like, get in first to avoid disappointment.

Bridal FAQ

Q - Do I need an appointment?

A - Yes, you will need to book an appointment.

Q - What is the price points?

A - We start our bridals collection from £300 and go up to £1000 depending on the style and designer.

Q - Whats sizes do you stock?

A - We stock from a UK4 - UK30

Q - Can you customise a dress?

A - Absolutely! We can add sleeves, corset, zips - You name it we can help with it!

Q - Are Payment plans available

A - We take a 30% deposit to secure your dress and then the balance is due within 16 weeks.

Q - Can you help with accessories?

A - Yes we have accessories for hair and jewellery, veils, garters, belts, hoops and petticoats.

Q - Do you do alterations?

A - Our seamstress is a highly qualified bridal seamstress. All seamstress work is a separate charge and can be paid during your visit / fitting.

Q - Do you offer a dressing and Steam service?

A - We know wedding mornings can be stressful. We offer a service in which a staff member can attend to you on the morning of your big day. We can give your dress a final press / steam and help you with the dressing / fastening of your dress. We do charge a small fee for this which varies on location and dress. Please ask in store for more details.

For anymore questions please do not hesitate to contact us on 01482 493227 and one of our friendly team will assist you.

Bridal Collection
View our Bridal Collection